| Registered Last Name (in GP+
Help|About): * |
|
| Registered First Name (in GP+
Help|About): * |
|
| Registered EMail Address
(in GP+
Help|About):
* |
|
| Phone
Number:
|
|
Fax
Number:
If applicable |
|
| Street
Address:
|
|
| Address
2: |
|
| City:
* |
|
| State:
|
|
| ZIP/Postal
Code:
* |
|
| Country:
|
|
Contact Details
|
| How
to Contact you:
* |
Phone
Email |
| Contact EMail
Address:
|
|
| Best
time to contact: |
EST |
Product Information |
| GuidePlus+ Version (in
GP+
Help|About):
* |
|
|
how can I get the number? |
|
| ATI
Multimedia Center Version:
* |
|
|
how can I get the number? |
|
| Signal
Input type:
* |
|
| Cable
Company Name:
* |
|
| Channel
Lineup selected for download:
|
|
| Cable
Company Phone:
|
|
Operating System version:
(Version name and long
number in System Info)
|
|
Internet connection type:
(56k, Cable, DSL, etc)
|
|
|
Type of firewall or proxy Installed:
|
|
<%%><%%>
Current day, date, and time of computer clock:
|
|
Date and time of last attempted download:
|
|
|
Exact Text of any error messages:
|
|
|
Step at which the error occurs:
|
|
|
Date GuidePlus+ stopped operating properly?
* |
|
|
Did GuidePlus+ work before? * |
|
| Reported
Problem: * |
|
